About us

We are established specialist in RPA (Robotic Process Automation) for the travel industry.

Over 17 million PNRs have been automated by our systems over the last 20 years

Information Design is a travel technology company which has been creating travel industry software since 1986. We specialise in the automation of airline GDS  processes, and their integration into third party systems.

Our team of specialists combines technical expertise with real-world travel industry experience. This combination gives us the unique ability to offer in-depth knowledge of CRS's, airfares and ticketing, travel industry operations and technical know-how.

We know how the travel industry works. We provide for the real needs of an industry where the only constant is change itself. 

We provide robotic ticketing tools to give you the ability to provide a touch free 24/7 automated ticketing and management service to your clients.

We provide a 24/7 backup service for clients to troubleshoot any problems.

Contact us on +61 (0)2 8542 8028 to discuss how Information Design can improve the technical performance and profitability of your organisation.

We offer efficiency, scalability, accuracy, professionalism, improved customer experience, and revenue generating opportunities.

We are confident that we can automate most of your repetitive GDS and browser based tasks

This will dramatically improve the quality and consistency of your operations.

We have a developed a wide range of tools that enable us to quickly automate most of your repetitive processes.

 We have been established for over 20 years. We love new challenges. Bring it on!

Offer mature services are hosted in Google Cloud, so you have nothing to install

We pride ourselves in helping our customers stay competitive, reduce costs, and discover opportunities for new revenue

We have the tools to automate most GDS processes (eg: Sabre, Galileo, Amadeus). Such as ticketing, queue management, quality control.

Fully automate WEB based mid/back office systems such as Tramada and  Sabre Agency Manager

We now offer a service to fully automate the reconciliation and processing of invoices from car rental companies and hotels.

\We know travel